Selecting a Professional Carpet Cleaning Company

Hot Water Extraction Carpet CleaningMost carpet cleaning companies are respectable and honest small businesses just trying to get by in this crazy world. However, there are a few bad apples in the bunch as with any industry even here in little ole Tyler TX. The problem is, these are people you are trusting with your home, so if things go bad you want a company that will stand behind their promise.

Some Things to Watch For with Carpet Cleaners:

Bait and Switch

This is when a company advertising an extremely low rate but then charges extra for every single thing they do that should have been included in the price. For instance a carpet cleaning company may say they will clean your entire house for $65.00 but when you get the bill they charged you the original price plus $80.00 for spot removal, $20.00 to move furniture etc. Sometimes if the price is too low then you might want to question your contractor about what is included.

Type of Equipment

Any professional carpet cleaner you allow in your home should be using an extraction wand hooked to two hoses. If they pull in a portable machine ( still has a wand ) and there are no hoses that run to the van then these are not real professionals. More than likely you are dealing with a fly by night janitorial service masquerading as a carpet cleaning professional.

Written Guarantee

Their website or advertising should have some form of written guarantee. This is not the same as someone telling you on the phone that they guarantee their work, it really does need to be in writing and available to you. That he-said she-said stuff doesn’t fly in the real world especially when we are dealing with our homes.

Certified Technicians

Carpet cleaning companies that spend the time and money to certify their technicians are typically a step ahead of the competition. It shows that the company cares about offering you the best possible service. IICRC certified companies have made investment in their people in order to give you a high quality cleaning on a consistent basis.

Years in Business

This is not to say that new companies are inherently bad, but it is important to have a company that will be around year after year. Fly by night companies are also typically the same companies that use bait and switch tactics and are rarely certified.

If you have any other questions about carpet cleaning in Tyler TX, please give us a call any time!

About Ash Downing

Owner, Andrews Carpet Cleaning
This entry was posted in Carpet Cleaning and tagged . Bookmark the permalink.

52 Responses to Selecting a Professional Carpet Cleaning Company

  1. Great information, thanks for the share!

  2. Vancouversunshinecleaning says:

    Carpet cleaning is fairly simple if you follow a regular maintenance schedule of the vacuum cleaner and a vacuum cleaner cleaning.Buy deep that a double engine suction and rotating brush. Rotation of the brush may well loosen the soil that has been ground into the carpet, and can pump all the particles, even in the back. Also make sure that the height of the brush can be properly adjusted to meet your carpet fibers. It should have good filtration and a bag of top loading is better than a bag-loading convenience.

    Vancouver Carpet Cleaning

  3. Samuel says:

    If you have the right tools, then carpet cleaning can be done without a professional’s help. But if you want to get the most out of a cleaner, then it’s best to do a thorough background check on them before enlisting them to a job.

    Samuel Eldred

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    Dude, right on there botrher.

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